ji888 Privacy Policy – How We Handle Your Data

1 Introduction

This Privacy Policy describes how ji888 ("the Platform", "we", "us") collects, stores, uses, and protects the personal information of players who register or use any part of the ji888 website at ji888.plus — including the game lobby, sports betting section, and all associated account and payment features.

We understand that your personal information belongs to you. The data we collect is limited to what is genuinely needed to operate the platform, process your PKR transactions, keep your account secure, and comply with our obligations. We do not collect data for the sake of it, and we do not sell your personal information to third parties for marketing purposes.

This policy applies to all players regardless of how they access ji888 — whether through a mobile browser on an Android handset, a desktop browser, or any other method of access. It applies to data collected at registration, during gameplay, through payment processing, and through any communication you have with the ji888 support team.

We may update this policy from time to time. The date at the top of this page reflects when the current version was last revised. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms.

2 Information We Collect

The categories of personal information we collect depend on how you interact with ji888. Below is a summary of the main types of data we may hold about you:

Information You Provide Directly

• Full legal name as provided at registration or during identity verification.
• Contact number — mobile number used to create and secure your account.
• Email address used for account communications and notifications.
• Date of birth — collected to verify that you meet the 18+ age requirement.
• Identity documents — copies of CNIC or other valid ID documents where identity verification is required.
• Payment method details as required for deposit and withdrawal processing (see Section 4).
• Any information you provide when contacting the support team — messages, queries, complaints.

Information Collected Automatically

• Device type, operating system, and browser details when you access ji888.
• IP address and general location data derived from your IP address.
• Session data — pages visited, time spent, features accessed, and navigation patterns.
• Game activity — games played, bets placed, stakes, and outcomes within your account.
• Cookies and similar tracking technologies (see Section 6 for full details).

3 How We Use Your Information

The data we hold about you is used for the following purposes. Each purpose corresponds to a genuine operational need — we do not use your data beyond what is listed here without obtaining your separate consent.

We do not use your personal information for unsolicited third-party marketing. If we wish to send you promotional communications about ji888 offers, we will only do so where you have not opted out of such communications in your account settings.

4 Payment Data & PKR Transactions

All financial transactions on ji888 are processed in PKR. When you make a deposit or request a withdrawal via JazzCash, Easypaisa, Raast, bank transfer, debit or credit card, or mobile wallet, certain payment-related data is collected and processed to complete the transaction.

The specific data collected depends on the payment method used. For mobile wallet transactions such as JazzCash and Easypaisa, this typically includes your registered mobile number and transaction reference. For bank transfers, it includes your bank account details as provided. For card payments, card details are handled by the payment processor and are not stored on ji888 servers beyond what is required for transaction verification.

Payment data is used exclusively for the following purposes:

• Processing your deposit and crediting your PKR account balance.
• Processing approved withdrawal requests to your registered payment method.
• Verifying that the payment method belongs to you — a requirement before withdrawals are approved.
• Investigating and resolving any payment disputes or discrepancies.
• Detecting fraudulent transactions or suspicious payment patterns.

5 Sharing Your Information

ji888 does not sell, rent, or trade your personal information to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for each purpose.

Payment Processors

Your payment details are shared with the relevant payment service providers — such as JazzCash, Easypaisa, Raast, or card processing networks — solely for the purpose of processing your transactions. These providers operate under their own privacy and data security obligations.

Identity Verification Services

Where identity verification is required, your identity documents and personal details may be shared with a third-party verification service to confirm your identity and age. This is a one-way process for verification only — these providers do not retain your data for their own marketing or other unrelated purposes.

Game Content Providers

Ji888 integrates games from third-party game studios and providers. Game activity data — such as game rounds played and outcomes — may be processed by the game provider's systems as part of operating the game. This data does not include your full personal profile and is used only for game operation and technical support purposes.

Legal and Regulatory Obligations

We may disclose your personal information where required to do so by applicable law, court order, or other legitimate legal process. We will comply with valid legal requests while taking reasonable steps to protect your interests where permissible.

Business Transfers

In the event of a merger, acquisition, or transfer of ji888's operations or assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and of any material change to how your data is handled as a result.

6 Cookies & Tracking Technologies

ji888 uses cookies and similar technologies to operate the platform, remember your session, and understand how players interact with different features. Here is a straightforward breakdown of what we use and why.

Essential Cookies

These are required for the platform to function. They maintain your login session, remember your language and display preferences, and keep your account secure during active use. Without these cookies, core features of ji888 cannot operate. You cannot opt out of essential cookies while using the platform.

Analytics Cookies

We use analytics tools to understand which parts of the platform are most used, how long players spend in different sections, and where technical issues may be occurring. This data is collected in aggregate and is not used to identify you individually. It helps us improve the platform experience — including game load times, navigation, and feature availability.

Preference Cookies

These cookies remember choices you have made — such as your preferred game categories or lobby view settings — so that you do not have to reconfigure them every time you log in. They make repeat visits more convenient.

Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies at any time. Please note that disabling certain cookies may affect the functionality of parts of the ji888 platform — for example, session cookies are needed to stay logged in.

7 Data Security

Protecting your personal information is a core responsibility at ji888. We implement a range of technical and organisational measures to guard your data against unauthorised access, loss, misuse, or disclosure.

• All data transmitted between your device and ji888 is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Account passwords are stored using one-way cryptographic hashing — they are never stored in plain text and cannot be retrieved by ji888 staff.
• Access to personal data within ji888's systems is restricted on a need-to-know basis — only staff with a legitimate operational reason can access specific categories of player data.
• Payment data is handled through secure payment processors and is not stored on ji888 servers in unencrypted form.
• Our systems are monitored for unusual activity patterns that may indicate a security incident or attempted breach.

No digital system can guarantee absolute security against all possible threats. However, ji888 takes its security obligations seriously and reviews its security practices on an ongoing basis.

You also play an important role in keeping your account secure. Use a strong, unique password for your ji888 account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been accessed without your authorisation.

8 Data Retention

We retain your personal information for as long as your ji888 account is active and for a reasonable period thereafter. The specific retention period depends on the category of data and the purpose for which it was collected.

• Account data — retained for the duration of your account and for a period following account closure, as required for record-keeping and to handle any post-closure queries or disputes.
• Transaction records — PKR deposit and withdrawal records are retained for an extended period as part of our financial record-keeping obligations.
• Identity verification documents — retained for a defined period following submission, in line with our verification and record-keeping obligations. These are not retained indefinitely.
• Support communications — chat logs and email correspondence with the support team are retained for a period sufficient to resolve any related disputes and for service quality review.
• Game activity data — game history and betting records associated with your account are retained for the period your account is active and for a reasonable period following closure.

When data is no longer required for any legitimate purpose, it is deleted or anonymised. Anonymised data — where all identifying details have been removed — may be retained for aggregate analytics purposes indefinitely, as it can no longer be linked back to you.

9 Your Rights Over Your Data

You have rights in relation to the personal information ji888 holds about you. These rights are listed below. To exercise any of them, contact the ji888 support team with your request and sufficient information to identify your account.

To submit any data rights request, contact the support team at the email address listed in Section 12. We will acknowledge your request promptly and respond within a reasonable timeframe. We may need to verify your identity before processing certain requests.

10 Minors

ji888 is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 18. Age verification is part of our registration and withdrawal processes specifically to prevent underage access.

If we become aware that personal data has been collected from a user who is under 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe a minor has registered an account on ji888, please contact the support team immediately so we can investigate and act accordingly.

Parental control tools are available on most mobile devices and through most internet service providers. We encourage parents and guardians to make use of these tools to restrict access to online gaming platforms for users who are under age.

11 Changes to This Policy

ji888 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable requirements, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes — particularly those that affect how we use your data in a material way — we will make reasonable efforts to notify you through the platform or via the email address registered to your account. However, it remains your responsibility to check this page periodically to stay informed of the current policy.

Your continued use of ji888 after an updated policy has been published constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you should stop using the platform and may request account closure.

12 Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how ji888 handles your personal information, please get in touch with the support team. We are available around the clock and will aim to respond to all privacy-related queries within a reasonable timeframe.

For questions about responsible gaming tools — including self-exclusion, deposit limits, or session controls — please visit the Responsible Gaming page. For the full terms governing your use of the platform, see our Terms and Conditions.